Shipping policy

Shipping Policy | Failscool

Thank you for shopping with Failscool.

Every order is made with intention — each piece is produced individually to ensure quality, sustainability, and authenticity.

1.1 Orders are processed after payment confirmation.

1.2 Production and fulfillment times depend on product type and current order volume.

1.3 You’ll receive an email notification as soon as your order is shipped.

🧵 We don’t mass produce — we make things that matter.

2.1 Shipping costs and estimated delivery times are displayed at checkout.

2.2 Delivery times may vary depending on:

(a) the product ordered,

(b) your shipping destination, and

2.3 Delivery times are estimates only and not guaranteed.

2.4 Delays may occur due to customs, carrier issues, or holidays.

🚚 Free worldwide shipping on all orders over €60 / $60 / £60.

3.1 For international orders, local import duties or taxes may apply.

3.2 These are not included in product prices or shipping fees and remain the buyer’s responsibility.

3.3 Failscool is not responsible for delays or additional charges imposed by customs.

4.1 Once shipped, you’ll receive an email with tracking details (where available).

4.2 Tracking activation may take up to 48 hours after shipment.

5.1 Failscool is not responsible for lost or damaged shipments once transferred to the carrier.

5.2 If your package arrives damaged, please contact the carrier to file a claim.

5.3 Keep all packaging and documentation until the issue is resolved.

For questions about your order or shipping, reach out to us at:

📧 shop@failscool.com

📍 Lannova 2061/8, 110 00 Prague, Czechia